Avaliação da qualidade da atenção primária à saúde prestada às pessoas com deficiência

Abstract

t is estimated that approximately 25% of the Brazilian population over the age of 2 years has some form of disability, which represents a total of 45.6 million Brazilians. Therefore, we can highlight primary health care, the priority gateway to health services and has the great responsibility of guaranteeing the quality, integrity, universality and consequently the equity of care for the population with disabilities. Thus, due to the scarcity of studies on people with disabilities, the history of development of specialized services for their care, the importance of studies related to users with disabilities in PHC is evident. Therefore, the objective of this study is to evaluate the quality of Primary Health Care (PHC) services offered to people with disabilities and/or their caregivers in the municipality of Dois Irmãos do Tocantins – TO, using the Primary Care Assessment Tool analysis method. – PCATool/Brazil. 52 participants participated in this study, among them 43 were adults with a disability and 9 were children with disabilities who were unable to respond to the forms due to a lack of ability to understand, express and interpret the documents presented. Data analysis was carried out with the help of the statistical program SPSS (Statistical Package for the Social Sciences), version 21.0. The sociodemographic analysis reveals that the majority of participants are male, aged between 31 and 50 years old, mixed race, single with their own homes, with percentages of 51.92%, 65.38%, 61.53% and 82.69 %, respectively. When evaluating the data qualitatively, the following items were considered satisfactory: First contact access (use and accessibility); Coordination of care (Information system) and Family guidance. On the other hand, the following were considered unsatisfactory: Degree of affiliation; Longitudinality; Coordination of care (Integration of care); Comprehensiveness (Services available and provided), and Community Guidance. Indicating that the services offered have partially met the expectations and care needs of users, suggesting that the service provided serves as a point of reference for them, meeting their requests and care needs. However, it is important to highlight that the general and fundamental qualifications point to a large margin of improvement in the provision of care through the services analyzed.